Shipping policy

New Zealand delivery charges

Standard delivery is $4.99 for orders under $80 and free for orders of $80 or more. These rates apply nationwide, including rural addresses.

Industrial machines have a flat freight charge of $150 nationwide, including rural addresses. Free standard delivery does not apply to industrial machines.

Unless free shipping is stated customer shall pay for all shipping and handling charges.

Standard Delivery is 1-3 Business Days from when payment has been received. If there is any delay you will be notified by e-mail once we have sighted your order and will offer a refund if there is a lengthy delay. Direct Sewing Machines & Supplies may at its discretion, deliver the products by installments in any sequence e.g. steam press and then steam press stand. This is due to Courier tickets used.

Where multiple auction are won delivery by installments apply since, each installment shall be deemed to be the subject of a separate contract. Any dates quoted by Direct Sewing Machines & Supplies for the delivery of the products are approximates only gathered from courier company used and shall not form part of the Contract. Direct Sewing Machines & Supplies shall not be liable for any delay in delivery of the products howsoever caused. Unless the customer notifies Direct Sewing Machines & Supplies differently on the day of delivery (this notification must be confirmed in writing within two days) the Products will be deemed to have been accepted by the customer as being in good condition and in accordance with the Contract.